Terms of service.

Last updated: April 2026

These terms govern your use of this website and, if you become a client, your engagement with Parlor Press. They are written in plain language because clear terms protect both parties. By booking a discovery call, submitting a contact form, or entering into a service agreement, you agree to what is written here.

Who we are.

Parlor Press is a writing service for independent funeral homes. We are not a law firm, a public relations agency, or a software company. We write — obituaries, aftercare notes, review replies, newsletters, pre-need marketing materials, and occasional commission work — on behalf of funeral homes that engage us on a month-to-month retainer.

Engagement terms.

Month-to-month: All retainer engagements are month-to-month. There is no minimum term, no annual commitment, and no penalty for cancellation. You may cancel with 30 days' written notice, sent by email to hello@parlorpress.com.

Service agreement: Before work begins, you and Parlor Press will sign a brief service agreement that specifies the tier, the deliverables, the billing date, and the terms described on this page. The service agreement governs the engagement; these terms govern the relationship.

Billing: Retainer fees are billed at the start of each monthly period. Payment is due on receipt. We accept ACH transfer and major credit cards. If a payment fails, we will notify you and allow a five-business-day cure period before pausing deliverables.

Changes to tiers: You may change your retainer tier at any monthly renewal. Notice of tier change must be provided at least five business days before the next billing date.

What you own.

Every piece of writing delivered to you under a Parlor Press engagement is yours. You own it outright upon receipt. Parlor Press retains no rights to any deliverable. You may publish, archive, adapt, or delete any piece without our permission.

The voice-style guide we build for your firm belongs to you. Upon cancellation, we will deliver the current version of your voice-style guide by email within five business days.

Acceptable use.

You agree to use Parlor Press deliverables only in connection with the legitimate operation of a licensed funeral home. You agree not to use our writing in any way that would deceive families, violate the FTC Funeral Rule, or misrepresent your firm's services, pricing, or credentials.

You are responsible for reviewing every deliverable before it reaches a family. Parlor Press delivers drafts; you approve them. The director of record is responsible for the content of any communication that goes to a family or to the public under your firm's name.

Disclaimers.

Parlor Press is not a law firm and does not provide legal advice. Nothing in our deliverables — including privacy policies, terms documents, or legal-page drafts — constitutes legal counsel. If you need legal review of any document, consult a licensed attorney in your jurisdiction.

We make reasonable efforts to produce accurate, voice-matched, culturally sensitive writing. We are not responsible for factual errors in information provided by the funeral home or the family. You are responsible for reviewing all factual claims before approving and sending any deliverable.

Governing law.

These terms are governed by the laws of the State of Delaware. Any dispute arising from an engagement with Parlor Press that cannot be resolved by good-faith negotiation will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

Contact.

Questions about these terms, notices of cancellation, or billing inquiries should be sent to hello@parlorpress.com. We will respond within two business days.